Terms and Conditions
It's a lot of text to read but important. Most likely your questions will be answered here. Please read them before you buy or sell parts or submit questions regarding the conditions of used parts or shipping costs!
The Terms and Conditions are divided into paragraphs. Simply click on them and scroll down the page.
The catalogs (available free for download) contain only the most important parts; others upon request. My parts inventory includes the most frequently asked for new and used parts and expands constantly! Yet, inventory is only good as long as supply lasts; not every listed item is always available; many of the listed items are one of a kind. Upon request, I will register a search for a part and call you back, if I can deliver it at a later time.
The catalogs are the up to date at the time of publishing, since they are continually updated. Sometimes the timeliness is lost over time. That's why I recommend downloading a new catalog every few months.
The Figures and part-numbers in the VW Bug catalog always refer
to the picture catalog VW 1200/1300 (Standard Bug). You can also use
it to search for parts for VW 1302/03 (Super Bug).
The Figures and part-numbers in the VW Bus catalog always refer to the picture catalog for the VW-Transporter since 8/67. Use it even to search for parts for the Transporter before 8/67.
The quality listed reflects my own personal high standards, the German school grade principle:
0: Better than original
The condition of parts equally reflects my own personally high standards, the German school grade principle:
0: Better than new
Unless indicated separately, prices are in Euro per piece! This includes 16% VAT. For delivery to an address outside of the EU or to an EU-external country and to a company with its own Sales Tax ID number, divide the price by 1.16 and if appropriate add the customs duties and VAT charges of the applicable country.
By retroactive export to a Non-EU-country I will refund the VAT upon
presentation of evidence of the export (usually through the customs
When I offer parts for sale in an exchange, the refundable discount given upon return of the old part is listed in brackets after the price. I will give you an additional €5.00 discount if you first deliver or send the old part before I send you (or you pick up) the 'new'. This saves on bookkeeping!
Possible at any time, but seldom high!
Ordering can be done by telephone or in writing. When writing, please make sure to include your telephone number, so you can be reached in case of questions. Or give your e-mail address! In addition, state the first [admission] registration date, the serial number, i.e. motor identification letter and number of the installed engine (not the one listed on the paperwork!) and the specific manufacturing details of the part (color, page etc.). It is important to list additional information required for certain parts (size, form, manufacturer etc.).
The number in the picture catalog preceding the replacement part description serves for your information only: It is NOT the ordering number. Just giving this number when ordering is NOT enough!
I can make deliveries to all regular meeting places in and around Munich and others upon request. Basically I can deliver all parts: especially engines, transmissions and body.
The shipping costs and packaging materials depend on the destination country, delivery service used, weight, size, urgency of shipment and method of payment.
In general UPS shipments are quicker but often more expensive than the German mail system (particularly to foreign countries). UPS requires a person to be present to receive the shipment.
Particularly awkward parts (length exceeds 270 cm or circumference is greater than 360 cm) or super heavy parts (exceeding 70 kg) are shipped with a trucking company. Please request a price quote for these items (also see § 4: Prices above).
Shipping and handling fees include 16% VAT (Value Added Tax).
German Federal Mail System (Deutsche Post AG) shipments:
a) €12.00 - 20.00 for packages up to 31.5 kg and 60x60x120 cm, depending on weight and shipping materials needed.
UPS (United Parcel Service) shipments::
EU and Switzerland
a) €25.00 regular mail, €30.00 Air Mail for small parts packages up to 2 kg.
The Rest of Europe
North America, North Africa, Near East
Rest of the World
a) €32.00 Regular/Air Mail; €50.00 Air Mail-Only for small parts packages up to 2 kg.
Packaging-/shipping and handling cost include 16 % Value added tax-VAT as well (see § 4: Prices).
Basically anything can be shipped to anywhere! Even large vehicles when necessary! Just a question of cost!
1. COD only within the EU, to Switzerland and some other European countries.
2. Pre-payment via bank draft within the EU and
to Switzerland for €2.50 discount but only with a binding written
order by letter, fax or e-mail and by observing the guidelines listed
in these catalogs! After submitting the order, please wait for confirmation
of availability of the parts and only then transfer the total invoice
amount to the following account:
3. 3. Cash in Advance (only in US-$ or Euro) or
by credit card. Only method of payment for non-EU-countries (with the
exception of Switzerland and some other European countries). €15.00
discount within the EU, to Switzerland and some other European countries.
Within Germany usually 2-4 working days. During peak season (spring)
sometimes longer. Depending on distance to foreign countries at least
7 working days.
Note: Used parts means used parts! All used parts have been examined with great care for functionality; their lifespan is unpredictable. Please consider this especially by repeated installations and safety related parts such as tires, steering and brake parts!
When taking orders over the phone, I try particularly hard to describe the conditions in detail and honestly. This reduces disappointments and expensive re-shipments.
Exchanges and Returns will be honored within 4 weeks [of purchase]
with total purchase price re-imbursement. According to new laws I am
also responsible for returning shipping costs for returns within 14
days and am obligated to extend the warranty for material defects (not
from normal usage) for used parts to one year and for new parts to two
years. Depending on customer actions this somewhat foreign law of consumer
protection ultimately leads to a general price increase from which my
steady customers will be excluded. In order to be fair please do not
insist on reimbursement of shipping costs when returning goods and do
not stretch the one or two year warranty to its limits. Of course any
installation costs or otherwise resulting expenses are excluded.
Of course I am always interested in buying parts. My parts have to
come from somewhere.
Therefore I ask for your understanding that parts purchased from private
customers can only amount to a percentage of the [final] sales price.
This means, by less interesting 0-10% (the majority according to my
experience), up to 30% for the interesting ones and only by highly interesting
and easily re-sold parts up to 50%. Please consider this when offering
items for purchase.
Call or write! Telephone number for Ralf's VW-Parts is +49 /
8193 / 99 91 27. All other forms and inquiries are available on the
|last modified 11/26/2002|